Production Checklist

Before live customers:

1. [ ] Lab call OK (audio, prompt, knowledge)
2. [ ] SIP credentials + DID verified
3. [ ] LiveKit trunk sync without errors
4. [ ] Agent worker is running
5. [ ] Voice ID is not pending
6. [ ] Active subscription
7. [ ] Minutes / credits remaining
8. [ ] allow_production_calls + phone channel
9. [ ] CORS is not * (chatbot / app)
10. [ ] Daily spend limit is set
11. [ ] Recording retention matches GDPR
12. [ ] CRM writes only after sandbox tests
13. [ ] SMTP for follow-up
14. [ ] Internal runbook: who handles the handover queue

Status is partially visible in Settings and Guide (/app/setup).