Getting Started with Voxo

Voxo is a SaaS AI call center for outbound and inbound calls, scenarios, knowledge bases, campaigns, email summaries, and a web chatbot.

What You Need

1. An account on voxo.one (Start / Pro via registration, Enterprise via sales inquiry).
2. Your own OpenAI and ElevenLabs API keys (BYOK). Without them, neither the lab nor phone calls can run TTS/LLM.
3. A scenario and agent (a demo is created automatically; you can delete and replace it).
4. For live phone calls: SIP/DID, an active subscription, and available minutes.

Recommended Path

Registration -> Onboarding -> BYOK keys -> Voice from sync -> Lab test -> SIP + production -> Campaigns

1. Registration and account
2. Workspace onboarding
3. First lab test
4. Path to production

Two Modes

Mode	Purpose	What is required
Lab	Tuning the conversation via microphone	Keys, voice, scenario, worker
Phone	Live inbound / outbound calls	+ SIP, subscription, minutes, allow_production_calls

Where Help Lives in the App

• Setup guide: /app/setup
• In-app help: /app/help (shortened articles)
• This documentation: docs.voxo.one (full knowledge base)