Path to Production
Checklist
- Lab call is consistently OK
- ElevenLabs Voice ID is not
pending - SIP host + username + password + DID (E.164)
- SIP enabled, LiveKit trunk sync OK
- Active subscription and remaining minutes
channel=phone+allow_production_calls- Worker is running
- CRM writes tested in sandbox first
- SMTP for follow-up emails (if needed)
Detailed list: Production checklist.
First Live Calls
Start with a short test number (your own mobile), not a campaign targeting hundreds of leads.
- One outbound call to yourself
- One inbound call to the DID
- Check recording / summary / email
- Only then start a campaign with a small limit
Minutes and Blocking
Without a subscription, or after minutes are exhausted, Voxo will reject phone dialing. The lab remains available. Credit top-ups: Subscription and minutes.